Rome Fiumicino Airport – Sky Lounge Bar;

“Sky Lounge Bar combines quality catering and entertainment with the Sky programming, offering sophisticated dishes, cocktails and high
level coffee in a comfortable, elegant, modern environment with table service”

This is how Fiumicino airport describes their “Sky Lounge Bar”. Well, I beg to differ. Or, the food was OK, even if the menu given inside gave considerably less than the one on the outside, but the service? OMG! I promise, if I had never waited tables in my life, I would most definitely do a better job. When we got there, only about 1/3 of the tables was occupied. Even so, we were told that there was a 30 minute waiting time for them to make a table ready for us.

We did not bother to wait the first time around. But after waiting an hour in the food court with a noise level considerably higher than my comfort zone, we chose to give it a second try, since the restaurant now only had 4 guests. Even so, it took us like 15 minutes to get a table. I mean, when you have 10 people in line for a table, it is OK to multitask and clean a table on the way from delivering a glass of wine to a guest. But, no… One task at a time and in record slow pace. Even setting the table with 1 table cloth, 2 plates and cutlery took over 2 minutes!!

The food, however, was not that bad, even if they could have offered ice cubes. In the end, we gave up on waiting for the bill, and went directly to the cashier.

So, the noise level was considerably lower than in the rest of the airport, the food was OK, but the service was way below par..

 

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